The KANO Framework: How to Get Some Excitement in Your Products

Today, just as a little game, we are going to imagine that we are manufacturers of water pumps. That’s a good old boring b2b product if ever there was one. Let’s imagine you had a magic wand and you could ask it to improve your water pump...

March 2017 / Written by B2B International

Can Speed Dating Help Market Researchers?

Fast and slow – yes, that’s how our minds work. We make quick and intuitive decisions which ultimately get rationalised and modified over time. However, those first impressions are really important. They bias everything else. It is the basis ...

February 2017 / Written by B2B International

Love Is in the Air

Well folks, it is here. It’s Valentine’s Day and we must think about love. Or should we? For goodness sake, what part does love play in business to business marketing? Some people think it does. In 2003, Jimmy Lee, a Vice Chairman of JP Morga...

February 2017 / Written by B2B International

Six Honest Serving Men

Today we have a philosophical question for you. Of the following questions, which do you think are the most important in market research surveys – what, who, where, when, why and how (we call them the 5Ws + 1H)? Here at B2B International we are for...

February 2017 / Written by B2B International

What’s in a Name? The Value of the Trump Brand

Donald Trump by Gage Skidmore – flickr (CC BY 2.0) Last week we were interviewed by NPR, a radio franchise in the US listened to by more than 20 million people. They had picked up on a point made by Donald Trump’s lawyer that the value of...

January 2017 / Written by B2B International

Ask the Right Question of the Right Person – or Get a Bum Steer

Let us begin today’s blog with a simple question – “When asked in a survey, what percentage of people in your country do you think said they are happy?”. No cheating, write the figure down. The answers to this question we show in ...

January 2017 / Written by B2B International

Subscription Services – the Next Big B2B Trend

Subscription services are as old as the hills. Forever we have been able to order our favourite monthly magazine delivered to the door. We used to subscribe to milkmen and newspaper deliveries but they are no longer in fashion. However, there is a ne...

January 2017 / Written by B2B International

How Innovative Are Market Researchers?

“New” is one of the most powerful words in the marketing vocabulary. It makes a promise of something better. It sells hope. Everyone wants something new so it follows that we market researchers are obsessed by innovation. It is a serious ...

January 2017 / Written by B2B International

The Most Important Thing in a Survey

Today we want to talk about the most important thing in a survey. Perhaps you are expecting us to discuss the design of questions. Sure, the questions we ask are important but they are not the most important thing. The most important thing is the str...

December 2016 / Written by B2B International